Yoummday GmbH

About:

The world’s first online marketplace for contact centre solutions for in- and outbound

Website: https://www.yoummday.com/de

Top Investors: Armira, Project A Ventures

Description:

yoummday‘s concept is based on the sharing economy‘s principles. Among an innovative software solution, the marketplace is matching clients and freelancing call center agents whom we call talents. Through the concept, the platform provides a solution to work as a freelancing talent globally. Moreover, the provided technology enables the possibility for the talents to work from home. Additionally, a customer‘s project can be implemented efficiently, individually, and flexibly. Next to a talent pool with above 20,000 registered talents, yoummday offers managed services for corporate clients, as well as a self-managing possibility. Both services are allowing the client to monitor the project in real-time based on personally defined KPI‘s. By giving talents up to 80% of the revenue, the motivation is increasing, because the freelancing talent is earning twice as much as a call center agent in their country they live in. The client only has to pay a yoummday provision as well as the talent remuneration which is leading to cost savings up to 40%. Furthermore, yoummday is responsible for training and quality checks which are regularly analyzed and individually modified. Founded in 2016 by Klaus Harisch, Pablo Harisch, and Lion Harisch, yoummday is constantly looking for motivated, self-empowering, curious, critical thinking and problem-solving employees who want to innovate the call center business. The Tech startup is constantly fast-growing and the vision is to create a brand that is an outstanding example as a leading shared economy company that is offering the main assets which are the talents an ecologically friendly way to work from home. Next to a fixed salary, employees are offered various tangible and intangible benefits that are individualized based on the needs of the employee. yoummday is a group-orientated company which is focusing on the employee as the core asset. The headquarter is based in the heart of Munich and a second branch is located in Sofia.