Chattermill

About:

Chattermill is a customer intelligence platform that unifies and analyses your customer feedback, support, and conversation data.

Website: https://chattermill.com

Twitter/X: chattermillAI

Top Investors: Entrepreneur First, Runa Capital, Silicon Valley Bank, b2venture, Ventech

Description:

Chattermill applies cutting edge deep learning to help organizations make sense of their customer experience. The company uses cutting edge artificial intelligence to analyze customer feedback across customer touchpoints for organizations to harness customer insights at scale, boost customer loyalty and brand advocacy. Their approach is different in its surgical focus on aspects of the Customer Experience relevant to each client. Chattermill enables our teams to take customer insights deeper than ever before and focus on the key factors that make a difference to our users and drive our growth. They combine machine learning with a deep understanding of a company and its customers, seamlessly integrating with any system used to collect feedback. They started Chattermill in 2015 at Entrepreneur First and have worked with amazing founding members including Nutmeg, HelloFresh, and Moo to build a pioneering platform for delivering amazing customer experience at scale.