Balto
About:
Uniting agents with industry-leading AI for behavior change that delivers happier customers, increased revenue, and perfect conversations
Website: https://balto.ai
Twitter/X: balto_ai
Top Investors: Arch Grants, Sierra Ventures, Stripes, OCA Ventures, SaaS Ventures
Description:
Balto unites agents and supervisors with AI to power better agent performance. Agents and managers trust Balto's real-time guidance to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Empowering agents results in happier customers, increased revenue, and better retention. Today, Balto has guided over 150 million calls, provided over 185 million real-time recommendations, driven millions in increased revenue, and has a 4.8-star rating on G2. Balto is trusted by top contact centers, including National General Insurance, eHealth, American Homes for Rent, Spring Venture Group, and Cellular Sales. Want to learn more? Visit https://balto.ai.
$57.6M
$10M to $50M
St Louis, Missouri, United States
2017-01-01
hello(AT)balto.ai
Chris Kontes, Davidson Girard, Marc Bernstein
51-100
2024-03-05
Private
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