Genesys

About:

Genesys provides omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises.

Website: http://www.genesys.com

Twitter/X: Genesys

Top Investors: BlackRock, TCV, Zoom, Permira, ServiceNow

Description:

Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service SM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.