Observe.AI

About:

Observe.AI is a conversational intelligence platform for contact centers.

Website: https://observe.ai

Twitter/X: observeai

Top Investors: Zoom, Menlo Ventures, Nexus Venture Partners, Y Combinator, Hack VC

Description:

Observe.AI boosts contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention. Leading companies like Bill.com, Public Storage, and Accolade partner with Observe.AI to accelerate outcomes from the frontline to the rest of the business.

Total Funding Amount:

$214M

Estimated Revenue Range:

$10M to $50M

Headquarters Location:

Redwood City, California, United States

Founded Date:

2017-07-19

Contact Email:

support(AT)observe.ai

Founders:

Sharath Keshava Narayana, Swapnil Jain

Number of Employees:

251-500

Last Funding Date:

2022-04-12

IPO Status:

Private

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