CallMiner

About:

CallMiner provides solutions for analyzing and extracting insights from customer interactions, particularly in call centers.

Website: http://www.callminer.com

Twitter/X: CallMiner

Top Investors: NewSpring, Goldman Sachs, GS Growth, In-Q-Tel, Sigma Partners

Description:

CallMiner is a company specializing in speech and voice analytics technology. It provides solutions for analyzing and extracting insights from customer interactions, particularly in call centers. CallMiner's software uses artificial intelligence and natural language processing to transcribe and analyze spoken conversations, enabling organizations to gain valuable information about customer interactions, employee performance, and other relevant data. The company's technology is often used for improving customer service, compliance monitoring, and overall business intelligence.