Cogito

About:

Cogito enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence.

Website: http://www.cogitocorp.com

Twitter/X: CogitoCorp

Top Investors: Goldman Sachs, Avaya, Goldman Sachs Asset Management, Western Technology Investment, Salesforce Ventures

Description:

Cogito is a computer service company that enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine learning. Its software evaluates hundreds of behavioral signals through voice to provide live conversation coaching for agents and a real-time measure of customer experience for every call.