DevRev

About:

DevRev offers a cloud-based solution for both customer support and software development.

Website: https://devrev.ai

Twitter/X: devrev

Top Investors: Khosla Ventures, Alumni Ventures, Cloud Capital, Mayfield Fund, Firebolt Ventures

Description:

DevRev is a business software startup focused on bringing developers closer to customers and revenue. The company aims to empower developers by integrating development and customer relationship management (CRM) in a product-led growth (PLG) model. This approach seeks to break down the silos between developers and end-users, allowing for direct collaboration and communication, thereby enhancing customer-centric product development​. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.