Zhichi Technologies

About:

Zhichi Technologies is a leading intelligent customer experience platform (both SaaS and on-premise deployment) provider to every business.

Website: https://www.zhichi.com/

Top Investors: Hillhouse Investment, ZhenFund, Glory Ventures, Yunqi Partners, SoftBank Vision Fund

Description:

Zhichi Technologies is a Southeast Asia's leading intelligent CX (customer experience) provider offering a suite of solutions and services consisting of AI Chatbot, Live Chat, Call Center, Ticketing System and many more. Zhichi Technologies started the CX revolution in early 2014 and has served more than 5,000 brands and enterprises with millions of customers over online chat, social channels, business messaging, voice calls, etc. It is committed to providing easy, stable, intelligent, efficient, secure, reliable, open, and compatible platform for global enterprise users to contact and communicate with their end customers. Zhichi Technologies is also the Meta authorized BSP to enable enterprises to apply for Business Accounts and send marketing campaigns, notifications, OTPs and utility messages to their end customers.

Total Funding Amount:

$132M

Headquarters Location:

Beijing, Beijing, China

Founded Date:

2012-01-01

Contact Email:

marketing(AT)zhichi.com

Founders:

Xu Yi

Number of Employees:

251-500

Last Funding Date:

2022-02-14

IPO Status:

Private

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