Replicant

About:

Replicant is a contact center automation software that helps companies automate their most common customer service requests.

Website: https://www.replicant.ai/

Twitter/X: Replicant_AI

Top Investors: Alumni Ventures, Costanoa Ventures, Bloomberg Beta, Salesforce Ventures, Stripes

Description:

Replicant is an AI voice technology that solves problems over the phone, improves customer experience, and reduces cost. Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world. The company's initial focus was making Replicant listen closely, think quickly, take actions, and reply fast enough to be conversational. The brain needed to understand complex and colloquial speech patterns and interpret slang and humor. Piece by piece we built elegant tools that allowed Replicant to listen, think, speak, act and interact with the world.