Forethought

About:

Forethought is a generative AI suite for customer support automation.

Top Investors: New Enterprise Associates, Collaborative Fund, South Park Commons, Neo, 8VC

Description:

Launched in 2018, Forethought is a generative AI for customer service automation to maximize efficiency and productivity. Forethought’s products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge—all from one platform.

Total Funding Amount:

$92M

Estimated Revenue Range:

$1M to $10M

Headquarters Location:

San Francisco, California, United States

Founded Date:

2017-09-01

Contact Email:

press(AT)forethought.ai

Founders:

Colm Doyle, Deon Nicholas, Gianina Skarlett, Sami Ghoche