Exotel

About:

Exotel is a SaaS company with full stack customer engagement, including contact center software, communications API, and conversational AI.

Website: https://exotel.com

Twitter/X: exotel

Top Investors: Blume Ventures, Stride Ventures, Mumbai Angels, Artha Group, Steadview Capital

Description:

Exotel is the emerging market’s leading AI-powered cloud customer engagement platform. Incorporated in 2011, Exotel’s world-class cloud-based product suite powers 25 million calls daily simplifying customer engagement for over 6000 companies in India, SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.,), manage their customer engagement with Exotel’s omnichannel contact center (saas) and a suite of voice and messaging APIs over the cloud.